Aitken Spence Travels wins three top accolades at Sri Lanka Tourism Awards
Aitken Spence Travels walked away with the coveted title of Best Travel Agent Inbound – Large Category, Best Cruise Lines Operator and Best Professional MICE Organizer at the recently concluded Sri Lanka Tourism Awards 2024 organized by the Sri Lanka Tourism Development Authority.
Managing Director of Aitken Spence Travels Nalin Jayasundera receiving the award for the Best Travel Agent – Inbound/ Large to Aitken Spence Travels
These accolades underline Aitken Spence Travels’ leadership and commitment to the continuous development of the tourism sector. They highlight the company’s dedication to destination marketing, innovation, best practices, and its significant contributions to uplifting industry standards and driving growth of Sri Lanka’s tourism industry.
As the Best Travel Agent in the large category, Aitken Spence Travels exemplifies excellence. Furthermore, the company leads the way in cruise line operations, accounting for over 65% of the market and setting the standards for Sri Lanka as a premier multiport destination. Solidifying its strength, Aitken Spence Travels was also recognized as the Best Professional MICE Organizer.
The judging criteria encompassed a broad spectrum of key performance areas, including audited financial performance, corporate social responsibility initiatives, environmental stewardship, business and marketing strategies, customer care, human resource management, and sustainability practices. Nalin Jayasundera Managing Director of Aitken Spence Travels stated, “Our unparalleled contribution has enabled us to serve over 234,976 happy visitors beyond boundaries during FY 23/24.”
“We were the largest room inventory buyer during this period, purchasing the highest number of room nights and helping to keep the wheels of the nation’s tourism industry turning by working closely with transport, accommodation providers, and other suppliers.” Furthermore, we have been the largest contributor to the Tourism Development Levy (TDL) and have significantly contributed to the growth of foreign exchange from the tourism sector.
Stasshani Jayawardena, Head of the Tourism Sector for Aitken Spence PLC commented, “We are immensely grateful to our joint venture partner, TUI (the world’s largest integrated tourism company), led by TUI Travel PLC Sebastian Ebel, for their continued unwavering support.”
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